415-626-1409 (info)
415-626-4337 (lost+found)
415-626-0166 (restaurant)
415-626-4337 (accounting)
415-626-2532 (booking)

Check Order Status
Lost and Found:
If you think you lost something at the club, ask at coat check during operating hours: all found items make their way there. You can also email or call our Department of Found Items at found@codeword-sf.com or 415-626-4337 to see if we have your stuff, and to arrange a time to pick it up during the day.
Online Store:
If you have questions about your order of tickets or merchandise at our online store, email us at orders@codeword-sf.com or call 415-626-4337.

You can check your order status online.

When emailing, please include your confirmation code. If you have lost it, you can retrieve it on the Order Status page.

Bookings and Private Parties:
If you're interested in putting on a show here, or renting the club for a private party, mail us at booking@codeword-sf.com, or call our booking office at 415-626-2532. See also our Rentals page.
You can reach the fine folks next door at our restaurant, DNA Pizza, at 415-626-0166. Open 24 hours, free delivery!
Accounts Payable:
For accounting related questions (such as: "where's my check?") you can email us at accounting@codeword-sf.com, or call 415-626-4337. Please don't mix this number up with the general manager or booking numbers: they're different people, and that will slow down the response!
Other Questions:
For everything else, you can reach our general manager by calling 415-626-2532. He's available on weekdays starting at around 3PM (hey, we're not in the nightclub business because we like getting up early!)
If you think that you'll get a faster answer by mailing the same question to more than one of these addresses, or by calling every single phone number on this page and leaving the same message on each, you are wrong. All that will do is slow us down, waste our time, and annoy us. So please, please don't do that.

You'd be surprised how many people do that.